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Refund and Returns Policy

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Return & Refund

 

 

Returns and Refunds Policy – Make It Wish

At Make It Wish, we strive to ensure your utmost satisfaction with every order. If for any reason you find yourself dissatisfied with your purchase or experience, we are here to assist you. Please review our Returns and Refunds Policy outlined below:

1. Initiating Returns or Exchanges:

  • To initiate an exchange or return, kindly contact us via email at support@makeitwish.com within 24 hours of placing your order.
  • Please provide details regarding the reason for your return or exchange request.

2. Product Examination:

  • Our dedicated team will carefully examine the returned products to verify their condition and eligibility for exchange.
  • All returnable products must be accompanied by:
    • The original receipt.
    • A return/exchange authorization number, which will be provided by our redressal team.
    • The product must be in a saleable condition.

3. Courier Costs:

Please note that courier costs associated with returns are non-refundable and are to be borne by the customer.

4. Exclusions:

Orders for Gift boxes are not eligible for exchange or refund. However, we provide provisions for replacement in such cases.

5. Damaged or Defective Products:

  • If the products delivered to you are damaged or defective, we can only consider your return request under such circumstances.
  • We may require a photo of the damaged product along with the bill details for our records.

For any further assistance or inquiries regarding our Returns and Refunds Policy, please feel free to reach out to us via email at support@makeitwish.com or contact our support mobile number at 9954809058.

We value your feedback and aim to ensure a seamless shopping experience with Make It Wish.

Thank you for choosing Make It Wish!

Make It Wish Customer Support Team